Heather Haynes, ARM, ACLC, President
What types of clients do you work with?
I work with a wide spectrum of clients across Commercial, Personal, and Life and Health insurance, partnering with individuals and organizations that value expertise, clarity, and a proactive approach to protecting what they have built. My clients include fast-growing startups, established multigenerational businesses, ranch owners managing large properties with hunting, cattle, and conservation exposures, as well as families seeking comprehensive personal insurance solutions.
A meaningful part of my work involves supporting many of San Antonio’s exceptional nonprofit organizations. I am honored to provide insurance solutions that help these groups continue the work that strengthens our community and protect the missions that define our city’s spirit. I also advise a wide range of professionals, including bankers, attorneys, CPAs, and business owners. Each client receives tailored strategies aligned with their goals, assets, and long-term vision.
What sets you and your firm apart from other insurance professionals?
At Sanger & Altgelt, I focus on creating thoughtful, specialized coverage strategies grounded in a deep understanding of risk and a long-term view of my clients’ goals. I take the time to understand how each client operates and what they value most. As an affiliate of Jefferson Bank, Sanger & Altgelt can offer access to a broader portfolio of personalized financial services while maintaining the independence and advocacy clients expect from an insurance partner. That combination allows me to deliver a more integrated, relationship-driven experience built on trust, clarity, and continuity.
How do you build lasting relationships with your clients?
I build lasting relationships by asking meaningful questions, listening closely, and offering honest, responsive guidance. My clients know they can reach me when it matters, and I am committed to being consistently available when they need support. That mix of expertise, accessibility, and genuine care is at the heart of how I serve and why so many clients choose to work with me for the long term.
Sanger & Altgelt, LLC
1900 Broadway, Suite 630, San Antonio, TX 78215
(210) 734-6677
