Smart Move: Get customer/client feedback

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Do you really know how your customers/clients feel about your products or services? And even if they’re very satisfied, wouldn’t you love to know if they have any ideas for improvements? The simplest way to find out is to ask! Now you might send out some type of “customer satisfaction” survey on a regular basis, […]

Job Hunt: Your resume is you

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“Any fact facing us is not as important as our attitude toward it, for that determines our success or failure.” –Norman Vincent Peale In the last issue, we talked about getting your job search skills out of the Stone Age by using social networking sites, cleaning up your Google results, making your e-mail address and […]

Greens, Revisited: Updated versions of an old favorite

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In her book, Mediterranean Grains and Greens, celebrated cookbook author and culinary hunter-forager Paula Wolfert relates a telling Turkish folk story. She writes: “During the reign of Sultan Abdülhamud II (1876-1909), a doctor was appointed to a medical posting in Crete. The doctor took the assignment, but nobody turned up at his surgery claiming that […]